GENERAL QUESTIONS
1-1. Why should I buy
the Plus Version? Back
The Full Version gives you a full access to all features of
the program so that you can enjoy it without any limitation.
With a license key, you can:
- Adjust pointers to any level on the Timbre, Pitch and
Advance Tune sliders to acquire hundreds of new voices from
the Voice Morpher.
- Freely speed up or slow down the tempo to all levels
ranging from 0.10 to 5.00.
- Freely adjust all parameters in Voice Extractor, Voice
Remover, Cher Modulation, etc. to get the desired result.
- Fully access the huge library of single / special effects
and beat drums.
- Cut, copy, paste, and edit a whole or any part of an audio
file, mix multiple tracks and save your works unlimitedly
with the AV Editor.
- Record from many recording sources as long as possible.
Especially, once making a purchase, you
become our Value Member, who will enjoy a full and lifetime
technical support for your software as well as many
wonderful gifts and benefits from Audio4fun Community.
1-2. How do I pay for my order? Back
A wide range of online and offline payment methods are accepted at our store:
- Online Credit Card
- PayPal
- Fax
- Phone
- Check / Money Order
- Wire Transfer
1-3. Is it secure to
place an order online? Back
Rest assured that we provide a secure online order
processing system that guarantees none of your personal
information will be shared with any other parties. We only
collect and keep these details for your own sake so that we
can support you in the future.
Further reference on our privacy policy can be found at http://www.audio4fun.co.uk/privacy.htm
1-4. How do I place an
order? Back
- Go to our order page at http://www.audio4fun.co.uk/order.htm and choose your favorite product.
- Click BUY NOW.
- The online
order page now comes up. Click Order Now at the
bottom.
- Fill out
all required information and choose a payment method.
- Press Place Your Order at the end of the page and continue
to complete the purchase. As soon as your order is
released, the Full Version and a license key will be
sent to you via email at once.
1-5. I don’t have a
credit card. Can I pay in cash or by check? Back
- Pick up the product that you wish to buy at http://www.audio4fun.co.uk/order.htm.
- Click BUY NOW.
- The online order page now comes up. Click Order Now at the bottom.
- Enter all necessary information and select Check / Money Order as the payment method.
- Send the money or check to the provided address. As soon as your money arrives, the order will be
completed, and the Full Version will be emailed to you at once.
1-6. How will the
software be delivered? Is there any CD package? Back
Delivery is mainly made via download from the
Internet. As soon as your purchase is completed, the Full Version and a
license key will be sent to your mailbox. However, a CD package is also
available with an additional $12.50. If you would like to receive a hard
copy of the software, check the "Get it on CD" option on the
order page.
Yet, it is not compulsory to purchase the CD. Because
we always work hard to improve our products, new
versions will be periodically released with fixed bugs
and added features. Therefore, the CD will be soon out
of date, and download from the Internet is recommended
to keep your software fresh. Do not worry about having no backup of the program. Whenever you need to reinstall it or have any problems, simply contact us at http://www.audio4fun.co.uk/support.htm.We will be right at your service.
1-7. How long will it
take me to successfully set up the program on my computer? Back
Your payment method decides how long your order will be
processed. Online Credit Card is recommended because this is
the fastest and most convenient way to get a product. If
there is no problem with your credit card, and if you have a
broadband connection, it will take only 15 minutes for the
order to be completed and for you to install the software
onto your PC. However, now and then it may take more time
due to a few extra procedures of our retailer. If this is
the case, your order will be pending and will be processed
within about one business day.
1-8. I have ordered the
Full Version but received no confirmation email. Back
Normally, after completing the ordering process, you will see an order confirmation right on the web page, and in a minute several instruction emails will be delivered to your mailbox. If you receive no email confirmation, it is possible that:
- You have mistyped the email address.
- Your account has a fatal error and won't receive new mails.
- Our emails have been blocked by your spam filter.
- Our emails have gone to your Bulk mail folder.
In this case, please do not hesitate to contact us. Remember to provide a valid alternate email
address where we can reach you.
1-9. I am not
satisfied with the program. Can I claim a refund and get
my money back? Back
Yes, you can. Our refund policy guarantees that you
can always get your whole money back within 30 days from
the date of purchase. Below is our refund policy:
Full refund will be processed in the following cases:
- When you are still unsatisfied with the software
quality after having followed exactly our instructions.
- When you stably encounter an error which is preventing
you from using our software properly, and if we are not
able to correct the error within an acceptable period of
time. In this case, refund is only given if you provide
detailed information about your error, requested by our
support staff, such as screenshots of error messages,
log files, detailed descriptions of your actions, file
samples, etc.
- If you experience hardware or OS incompatibility
issues (i.e. our software does not support your hardware
or Operating System, e.g. Macintosh, Windows XP 64-bit,
or external CD/DVD writer) that prevents you from using
our software properly and we are unable to eliminate the
incompatibility within an acceptable period of time or
suggest a temporary solution. Therefore, it is strongly
recommended that you read our FAQ pages carefully before
making the purchase.
- If you accidentally bought the software more than
once.
- When your credit card was used to place the order
without your permission.
Refund request will be declined in the following cases:
- When the refund request reaches us beyond 30 days
after the date of purchase.
- When you do not reply our email and confirm your
request within the 30-day refund period.
- When a user demands a refund immediately after buying
the software.
- When a user informs us about changing his decision to
buy the software, saying he has uninstalled it and is
not going to use it without giving any particular
reasons.
- When reasons which prevent a customer from proper
using of our software are stated clearly on our official
site. (for example, if the customer requests a refund
due to the absence of features which we never claimed to
provide and which are not listed in the feature list for
our software).
1-10. What is the recommended system
requirements for the software? Back
- Microsoft Windows 95/98/ME/NT 4.0 (SP1)/2000/XP
- 300 MHz CPU or better
- 64 MB RAM
- 50 MB hard drive space
- SVGA or higher resolution monitor (minimum resolution of
800x600)
- 4x CD-ROM drive Compatible soundcard
- Speakers or headphones
- CD Writer (optional)
- Printer for printing CD covers and labels (optional)
Please notice that this software supports neither Windows XP
64-bit nor OS X of Macintosh.
QUESTIONS ABOUT EDITIONS OF MUSIC MORPHER
2-1. What
are the main features of AV MP3 Player – Morpher? Back
- Play and convert audio files among
common sound formats including wav, mp3, wma, ogg, irc, nist,
au, mp2, ape, aif.
- Modify vocals, music and tempo with Voice Morpher, Tempo
Morpher, and Frequency Morpher.
- Creating hollow voice like Cher’s in the hit Believe with
Cher Modulation.
- Rock your songs with 25 special beat drums (bongo, bass,
heartbeat, clap, scream, etc.) from Beat Tracking.
- Remix songs with 64 presets and editable effects.
- Record voice and music from many recording sources.
- Rip CD tracks to your computer in any supported format.
- Burn audio files from your computer onto CD.
- Create CD covers in your own style.
- Enhance music quality with Equalizer including 16
equalization presets.
2-2. How
does AV Music Morpher differ from AV MP3 Player – Morpher? Back
Besides all features of AV MP3 Player – Morpher, AV Music
Morpher offers an advanced Audio Editor that allows you to
copy, cut, paste, edit music segments using wave chart, mix
multi tracks to add background music, dubbing, or
voice-over, and create duet songs or movie soundtrack.
2-3. What
are the advanced functions AV Music Morpher Gold? Back
Besides full
features of AV Music Morpher, the Gold edition
includes:
- Voice Extractor extracts singing voice from a song or
audio clip, or filter unwanted noise from a recorded voice
file.
- Voice Remover removes singing voice from a song, leaving
the music intact
- Editable and mixable DirectX effects offer various plug-in
DirectX effects ready to apply, edit or mix to create your
own effect combination.
- New additions make the program a powerful music studio
with 41 preset effects, 50 beat drums and 52 editable
effects.
- Organizer helps organize your music library.
Click here for more information about Music Morpher editions.
2-4. I
have purchased MP3 Player - Morpher (or AV Music Morpher).
Will I get any special offer to buy the higher editions? Back
- MP3 Player - Morpher customers are offered a special $25
coupon to purchase AV Music Morpher or AV Music Morpher Gold.
- AV Music Morpher customers are offered a special $45 coupon to
purchase AV Music Morpher Gold.
QUESTIONS ABOUT INSTALLATION
3-1. When
I installed Basic version, I was confused by the Free Key
form? Back
The Free Key ensures you to take more advantages of the
Basic Version. The Form will keep coming up each time you
turn on the Basic until you already register for a Free Key.
The message box below will appear each time you click the
button "Click to subscribe" but only one e-mail is delivered
since then.
If you do not receive your e-mail with Free Key, please
check your Bulk folder for it. Otherwise, please feel free to
contact our support
team for help.
3-2. I
can’t activate the installation due to the error “Could not
initialize installation. File size expected = 1416160, size
returned = 229376." Back
Because your download is interrupted due to a network
problem, the file size is not enough for installation to be
activated. So please try again to download the setup file.
During the download, remember to close all other running
applications (even instant messengers) to optimize the
process and avoid download interruption.
3-3. I
want to uninstall the program, but an error comes up saying
"Could not open INSTALL.LOG file. What should I do? Back
This error is a rare case. If it does happen, please try doing
as follows to uninstall the program:
- Go to the installation folder of the program (often in C:\Program Files\...) and delete this whole folder. Then open the Recycle Bin and remove it one more time from your computer.
- Click the Start menu > Run > type "regedit" > the Registry Editor window comes up > HKEY_LOCAL_MACHINE > SOFTWARE > Avnex > delete this folder.
QUESTIONS ABOUT USAGE AND PROBLEMS
4-1.
How do I convert an audio file to another sound format? Back
- Add the file to the play list and click Morpher selected files on the toolbar. - When the Morphing dialog comes up, define an output folder and an output file format among wav, mp3, wma, ogg, mp2, irc, nist, au, ape, aif.
- Press the Morph button, then confirm the sampling rate and bit rate of the format.
- Click Close after finishing the process. A brand new file in another format is now available for your later use.
4-2.
How to rip audio tracks from a CD to the hard disk of my
computer? Back
- Click the Grabber button on the module bar to open AV CD Grabber.
- Insert a CD into the CD driver, then press Update Drive Info on the toolbar to load all tracks to this module.
- Check the box before each track to select what you want to rip.
- Press Edit Track Label on the toolbar and type a name for each track so that you will not have to rename the files after ripping.
- Press Start Grabbing… on the toolbar. The Grabbing dialog will come up.
- Select an Output Folder and an Output File Format for your files, then click Grab to begin the grabbing process.
4-3. How to burn audio files onto a CD as track files? Back
- Open AV CD Burner by clicking Burner on the module bar.
- Press Create New Audio CD to create a new audio CD image.
- Click the Add Files button to import audio files to the CD image.
- See the status line at the bottom for total time and size of the compilation.
- You can play back any of the tracks by using the Player panel.
- After checking everything, click the Copy to Audio CD button to make your own music CD. The Write audio CD dialog box will pop up.
- Select a suitable write speed by clicking the desired value in the list.
- Check Write under the Write mode.
- Choose Test source before writing to test the recording speed prior to recording.
- Press Burn! to start the burning process.
4-4. I can’t grab or burn a CD because ASPI is not found
in my computer. Back
Regarding this problem, download the proper ASPI driver here. Then unzip and open it to install ASPI into your
computer.
4-5. How do I morph a song? Back
- Click File on the menu bar, then choose Open to add your song to the playlist.
- Play the song, and press the Active button under the playlist.
- Select Voice Morpher and adjust Pitch, Timbre and Advanced Tune to change the vocals into hundreds of new voices, either man, woman, teen girl, boy, baby, etc.
- You can also apply other tools, such as Tempo Morpher, Cher Modulation, Frequency Morpher, etc. to modify your song in many interesting different ways.
- Besides, a huge library of preset effects is available for you to decorate your music. With the Plus Version, you can combine up to 4 effects at the same time.
- After getting the desired result, click the Morph selected files button on the toolbar to start the morphing process.
4-6. Can I choose many functions, such as Voice Morpher,
Tempo Morpher, Cher Modulation, etc. simultaneously to morph
a song? Back
Normally, to make sure your music file is morphed with the
highest quality, our software just allows you to modify it
step by step. After finishing your first morph, you can
choose another function and continue to morph. You can do
several times until getting the file of your wish. Also, you
can apply any available effects to make the music more
interesting.
4-7. How do I add beat drums to a song? Back
- Click Advanced on the module bar to open AV Advanced Morpher.
- Click File on the menu bar, then choose Open to add a song to the playlist.
- Open the Effect Library on the right and click Special Effects.
- Select Beat Tracking and pick up a beat drum you like. Adjust the Quality and Click Volume to desired levels.
- Click Morph selected files on the toolbar to start morphing your song.
4-8. Why can’t I record my voice from microphone
and morph it at the same time? Back
Follow these steps to get a morphed voice:
- Click the Record button on the Player panel to open the
recorder.
- Press Record (the red button) and speak to the microphone
to begin recording your voice.
- Use the Play and Stop buttons to play back your recording.
If you are satisfied with the result, click Save. The Save
As dialog will appear, define a file name and format for the
file. If you are not satisfied with the result, record
again.
- Play back your recorded file and click the Active button
under the play list.
- Choose Voice Morpher then adjust the Pitch, Timbre and
Advance Tune to get the desired voice output.
- Click Morph Selected Files and start morphing. You now
have a brand new voice file.
4-9. Can I capture any sound played on my computer, such
as online music or movie soundtrack? Back
Sure, you can. The advanced recorder of our software is
capable to capture sounds from many recording sources.
- Double click on the small speaker icon at the right corner of your taskbar > the Volume Control comes up > Options menu > Properties > check "Recording" and all recording controls in the list > OK > the Recording Control comes up > select Stereo Mix. For a better recording quality, drag its volume slider down close to 0.
- Open the program.
- Click the Record button on the Player panel to open the recorder.
- Press Record (the red button) to begin recording
music on your computer.
- When finished, click Stop and save your recorded file. Favorite sounds on your computer are now recorded and saved for you to enjoy later.
4-10. Can I record music from an LP or a cassette tape
and save it into my computer? Back
Yes, you can. Simply follow these steps:
- Double click the small speaker icon at the right corner of your taskbar > the Volume Control comes up > Options menu > Properties > check "Recording" and all recording controls in the list > OK > the Recording Control comes up > select Line-in.
- Connect the headphone plug of your cassette or the RCA plugs of your LP player and the Line-in input of your soundcard with a suitable cable.
- Open the program.
- Click the Record button on the Player panel to open the recorder.
- Press Record (the red button) and play the tape or the LP to begin the recording session.
- When finished, click Stop and save your recorded file.
4-11. I don’t
want to morph the whole song but just a part of it. Can I do
so? Back
AV Music Morpher and AV Music Morpher Gold can perform
this function with their advanced music Editor.
- Activate AV Editor by clicking Editor on the module bar.
- Click Open File on the toolbar to import a song into the wave chart, then play it.
- Click and drag your mouse to select the part you want to modify. Click the big lens at the bottom right to enlarge the chart for more precision.
- Use the Effect Library on the right of the window to morph the selected part. You can choose either the Voice Morphing or Special Effects. If you are not satisfied with the morph, press Undo and try again until getting the desired result.
- Click Save File on the toolbar to save your work; or you can save it as a new file by choosing Save as in the File menu.
4-12. How do I copy a part of an audio file to another
one? Back
This feature is only available in AV Music Morpher and AV
Music Morpher Gold.
- Activate AV Editor by clicking Editor on the module bar.
- Click Open File on the toolbar to import a song into the wave chart, then play it.
- Click and drag your mouse to select the part you want to copy. Click the big lens at the bottom right to enlarge the chart for more precision.
- Press Copy on the toolbar (or Ctrl + C).
- Click Open File again to open the second file. Listen to it.
- Place the cursor at the point where you want to insert the selected part. Press Paste on the toolbar (or Ctrl + V).
- Click Save File on the toolbar to save your work; or you can save it as a new file by choosing Save as in the File menu.
4-13. How do I mix two songs? Back
This
feature is only available in AV Music Morpher and AV Music
Morpher Gold.
- Activate AV Editor by clicking Editor on the module bar.
- Click Open File on the toolbar to import the first song into the wave chart.
- Select the whole file or press Ctrl + A. Click Copy on the toolbar (or Ctrl + C).
- Click Open File again to open the second song.
- Select the whole file or press Ctrl + A. Click Paste Mix on the toolbar to mix the first
song with the second one.
- Click Save File on the toolbar to save your work; or you can save it as a new file by choosing Save as in the File menu.
Note: You can mix as many songs as you like because AV Editor supports multitrack mixing. Besides, partial mixing is also possible.
4-14. How do I mix my voice over a music file? Back
This feature is only available in AV Music Morpher and AV
Music Morpher Gold.
- Click the Record button on the Player panel to open the recorder.
- Press Record (the red button) and speak to the microphone to begin recording your voice.
- Use the Play and Stop buttons to play back your recording. If you are satisfied with the result, click Save. The Save As dialog will appear, choose the desired file name and format for the file. If you are not satisfied with the result, record again.
- Click Editor on the module bar to open AV Editor.
- Click Open File on the toolbar to import the voice file into the wave chart.
- Select the whole file or press Ctrl + A. Click Copy on the toolbar (or Ctrl + C).
- Click Open File again to open the music file.
- Drag the mouse to select the part that you would like to mix. Click Paste Mix on the toolbar to mix your voice over this music.
- Click Save File on the toolbar to save your work; or you can save it as a new file by choosing Save as in the File menu.
4-15. How do I
create a new effect library? Back
Click the Advanced button on the module bar to open AV Advanced Morpher. Then open the Effects Library on the right, you can find a folder named Special effects.
- To create a new folder, click the Add button on the toolbar at the top, then click New folder. A new folder will be created at once. This folder can be renamed, deleted (if you right-click a folder, a shortcut menu will appear), or moved using a drag-and-drop operation or the Move level up and Move level down buttons on the toolbar. You can create subfolders as well. Drag and drop the chosen effects to this folder.
- To create a complex effect, click the Add button the toolbar at the top, and choose New complex effect. A new complex effect with no subeffects will be created. To add subeffects, drag and drop the selected effects to this new complex effect. Also, you can right-click a complex effect, point to Add new subeffect, and then click the effect you want to add.
4-16. How do I extract voice from a song? Back
This feature is only available in AV Music Morpher Gold
with its Voice Extractor.
- Open and play your song with AV Morpher.
- Click on the Active button under the playlist and choose Voice Extractor from the list on the right.
- Adjust all parameters till getting the best result.
- Press Morph selected files on the toolbar to start morphing your song. Remember to define output folder and sound format for the morphed file.
4-17. How do I remove vocals
for karaoke purpose? Back
This feature is only available in AV Music Morpher Gold
with its Voice Remover.
- Open and play your song with AV Morpher.
- Click on the Active button under the playlist and choose Voice Remover from the list on the right.
- Adjust all parameters till getting the best result.
- Press Morph selected files on the toolbar to start morphing your song. Remember to define output folder and sound format for the morphed file.
4-18. My music file has very bad quality. How do I
improve it? Back
- Click Advanced on the module bar to open AV Advanced Morpher.
- Add your file to the playlist and play it.
- Click Effect Library on the right of the window and choose Special Effects.
- There are several effects able to enhance the sound quality of songs, such as 2 Order Equalizer, 4 Order Equalizer, AutoLoudness, Volume, Noise Reduction, etc. Combine them by creating a new complex effect (see 4.14) and apply them all to your song.
- After getting everything OK, press Morph selected files on the toolbar to start morphing your song.
|
